HOUSEKEEPING caring for your home
We want every guest to be impressed by the cleanliness of each home from the moment they first open the door . To accomplish this , the Callista Housekeeping Department trains every crew member to the same exacting standards . We also schedule the same Housekeeping teams to clean the same homes week after week , allowing them to become intimately familiar with every property in their charge .
Our Housekeeping Benefits
• Consistency : Your home will be cleaned by the same Housekeeping team after each guest checkout .
• Quality : Our Quality Assurance team visits your home after each cleaning to guarantee your home is pristine .
• Accountability : We hold our Housekeeping teams to a high level of accountability and adhere to a strict “ one-time ” policy regarding any issues . If we experience the same issue a second time , we will no longer contract that cleaning crew and your home will be assigned a new team .
• Our Housekeeping teams have a Guest Satisfaction Rating of 98.4 %
Complete Clean Linen Program We strive to provide the most comprehensive and consistent standards of cleanliness which are reflected in our Clean Linen Commitment . Every bed in every Callista home features luxurious duvet bedding . Our housekeeping team freshly launders and presses every piece of linen on every bed to hospital standards after every guest checkout , allowing our homeowners to rest assured that their home ’ s bedding is being handled with utmost care .
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Our Clean Linen Commitment Means : Guests experience high-end , high-quality bedding and towels
Peace of mind for guests and owners knowing every linen is freshly laundered to hospital standards
Guests are more likely to return to us for future vacations The homes we represent are consistently cleaned to the highest standards