California Police Chief- Fall 2013 | Page 17

Today , 9-1-1 calling systems for law enforcement , fire departments , and Emergency Medical Responders ( EMS ) have changed considerably . We ’ re committed to helping public safety agencies migrate from their older voice systems to Next Generation 9-1-1 services .
AT & T ESInetTM is a new solution planned to be available in the second half of 2016 that will offer first responders a state-of-the-art , robust , and flexible network with call routing services for 9-1-1 agencies . Before , first responders would need to manually route voice calls to the appropriate parties . Now , they will be able to automatically handle call overflow between Public Safety Answering Points ( PSAPs ) and
disaster recovery locations .
AT & T ESInetTM can also handle texts and will support pictures and video in the future . For example , a witness at the scene of a car accident will be able to send EMS a picture or video of the incident . EMS workers can be better prepared and arrive with the right resources . AT & T ESInet will be a flexible solution that can help make the transition easier and more affordable for public safety agencies .
And it doesn ’ t stop there . We ’ re also helping companies and organizations offload their non-critical voice traffic . AT & T Enhanced Pushto-Talk is bridging the gap between two-way radios and push-to-talk ( PTT ) devices . Before , dispatchers using a land mobile radio could not
communicate directly with PTT users .
Now , they can talk to their field workers no matter if they ’ re using a two-way radio , desk phone , or AT & T EPTT device . This allows for quick and easy collaboration from almost anywhere . Companies can keep their existing radio system and add IPbased tools for their workforce .
From 1880 to now , businesses and government agencies have relied on AT & T to change the way they communicate . Solutions like AT & T ESInet and AT & T Enhanced Push-to- Talk are helping them become more versatile and efficient . We ’ ll continue to build technology that can transform how they interact with their workforce and communities for the next 130 years and beyond . ■

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