CAB Conference 2016 Test Drive | Page 68

members round-up Republic Bank Group: Over the course of 178 years, Republic Bank has successfully built a legacy of stability, profitability and collaboration with diverse communities to become the premier financial institution in the markets where it operates and one of the largest in the English-speaking Caribbean. Headquartered in Trinidad and Tobago, the Bank has successfully pursued a strategy of expansion through acquisition that has served well through the years. Today, the Republic Bank Group employs over (4,150) staff in (14) subsidiaries in Trinidad and Tobago, Grenada, Guyana, the Cayman Islands, and Barbados; has an asset base of USD 9.4 billion (as at September 2014); and offers customers one of the most diverse portfolios of products and services in the market. Most recently, Republic Bank has expanded its reach to Ghana and Suriname; becoming the first bank based in the English-speaking Caribbean to become a stakeholder on the African continent through the acquisition of a 57% stake in HFC Bank in Ghana. As the Bank continues its journey of financial growth and development, and teamwork with the community to bring about positive change, it continues to raise the bar for banking locally, regionally and internationally. Customer Satisfaction: Backed by a total of (41) branches and (127) Automated Banking Machines (ABMs) at (87) locations across the country, Republic Bank operates one of the largest and most extensive banking networks in Trinidad and Tobago. Our cutting-edge internet and mobile banking allows customers to conduct their business 24/7 from any corner of the world. We proudly offer an extensive range of top-tier financial services; including credit and debit card issuance and processing, leasing, trustee services, mutual fund and investment management and merchant banking. We have the most experienced and successful Trust and Asset Management Division in the country, with assets totalling USD 4.8 billion. We have kept our focus on creating customer loyalty through positive and memorable experiences, and continue to devise innovative ways to supply solutions to all their financial needs. communities through our sustainable social investment, the Power to Make A Difference (PMAD). For more than a decade, using the Power to Make A Difference, we have continuously strengthened our resolve to promote self-sufficiency and cultural literacy within young adults, actively forged long-lasting bonds with leaders within national community, and helped bring about a brighter vision for the future for many socially marginalised groups – one day, one initiative, one achievement at a time. Our Power to Make A Difference focuses on three specific areas: • Development of young people through education, sport and arts and culture. • Poverty alleviation through training programmes for at-risk youth and the provision of facilities for elderly community members • Helping differently-able persons and groups find their place in the world. In 2013, International Business Awards presented us with the Stevie Award (Bronze) in the “Best Social Investment Programme in South America” for our Power to Make a Difference video. The award recognises the Power to Make A Difference’s impact in enhancing the lives of several communities and in providing opportunities for at-risk young people. Beyond the accolades, the real distinction of the Power to Make A Difference comes from the constant inspiration to do more to help build the national community that comes from the stories and successes of those men and women whose lives have been positively changed. One Brand – Brand Republic: Looking to the future in an increasingly globalised business world, we will continue to seize viable opportunities for growth and development as we engage more markets, communities, and people than ever before. As we strive to meet the needs of our employees, customers and shareholders in a responsible and caring manner, we are always guided by the belief that we must leave this world a better place than we found it. Through the Power to Make A Difference, we have pledged to build successful and thriving communities in all of the markets we serve. Power To Make A Difference: Across the region and here at home, Republic Bank has worked with various Non-Governmental Organisations (NGOs) and Community-based Organisations (CBOs) to empower diverse 67