CAB Conference 2016 Test Drive | Page 34

The Financial Services Industry at a Crossroads: Where to from Here? The conference examined major issues with which the financial services sector is grappling: governance and risk management; high delinquency ratios resulting in huge loan loss provisioning; eroding margins; increased capital adequacy requirements; increased cyber-attacks; high costs of compliance; and critically: the loss of correspondent banking relationships. “This is a time to engage team members and customers; leverage strengths, and work together to continue to build the region’s banking and broader financial sectors.” Ms Joanna Charles Chairperson, CAB