q&A
Welcome to the Neighbourhood
Manager Lisa robertson invites you
to visit caa Manitoba’s newest location
By Carly Peters
What services do you
offer here?
How well do you know
your neighbours? CAA’s
Lisa Robertson is getting to
know her Kildonan Place
neighbours very well. The
store manager for CAA
Manitoba’s newest location
in the mall acts as a bridge
between CAA Manitoba and
the local community. Here,
she shares some insider
secrets about CAA’s innova-
tive new concept store.
The focus of our store is
to provide members with
safety- and travel-related
items, though we still offer
CAA’s full range of driving,
air travel, and insurance
products and services,
including Autopac and
property insurance. You’ll
also find a full-service travel
agency—open to members
and non-members alike—
which offers tailored travel
options to clients. If you
haven’t worked with our
agents before, they really are
the best in the business.
You’ve been with CAA
Manitoba for 26 years.
What keeps you here?
CAA truly cares about
people: our members and
associates. We’re committed
to serving members through
all of our business lines
to keep them safe and to
provide services that are
valuable and relevant. And
we have fun doing it.
How does the new
Kildonan Place store differ
from other locations?
it’s also very modern: We
have a built-in video wall
surrounded by stone and
three digital displays loaded
with useful information and
entertainment.
This is a flagship concept
store for us—and the first of
its kind in Western Canada.
It’s also CAA Manitoba’s
first new location in a
decade. The store features
airy spaces and cozy com-
forts, like plush seating and
a crackling fireplace. But
Why did you choose
a mall?
This is also a bit new for us,
since we’re usually situated
in stand-alone buildings
Shop
& Save
visit these caa
rewards partners in
Kildonan place*
Food
keRnels
Free
upsize
Even if you’re not a
member yet, we’d love to
see you. And if you’re not
a member, you should
be—membership can cost
pennies a day and the
benefits are enormous. Plus,
you can easily earn enough
CAA Dollars to pay for
your membership just by
shopping at our Rewards
partners. CAA Dollars can
be redeemed dollar-for-
dollar in our store—to buy
a new shirt, a membership,
a flight or more. The sky’s
the limit!
or smaller strip malls.
Kildonan Place and CAA
make a good match because
we’re both committed to
our customers and the
community. It’s a dynamic
and growing mall, and we’re
involved with the retail
advisory committee. We
appreciate all of the good
work they’re doing in the
mall and beyond.
sHoPPinG
HaiR seRvices
new YoRk
FRies Revolutions
HaiR salon auRa HaiR
salon ModeRn Man
BaRBeRsHoP
save 10% save 10% save 10% save 10%
eYeweaR
tHe souRce Jets GeaR lenscRaFteRs PeaRle vision
save up
to 20% save 10% save up
to $115 save up
to 30%
*For complete offer details, see caamanitoba.com/rewards.
16
Fall 2018
cAA MaNITOBa
Any advice for first-time
visitors to the store?