Current State
Which solutions are you currently using for your credentialing and provider enrollment processes ? Are these integrated today , or is there a desire to integrate them in your future state ?
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How do you track and update important expiration dates for your providers ?
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Are there effective measures in place to avoid errors in provider credentialing ?
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What is your current turnaround time for onboarding providers ?
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Are you happy with the speed and efficiency of this process ?
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What would you change about this current process in an ideal world ?
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What resources do you have currently available to network and stay up to date on industry best practices ?
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