Improving and maintaining system integrity
Coordination with Safety Vision can be key in troubleshooting
situations or improving efficiency. For example: In the past, one
of COTA’s onboard recording devices would download video and
audio data to a built-in solid-state drive and then transfer to a
removeable hard drive for video offloading. This required COTA to
manually pull hard drives from each bus to retrieve the video.
“This was extremely time consuming” Beltz said, “and it often
took several days for staff to acquire requested video footage.”
The extra step of pulling hard drives was not only time
consuming, but also resulted in frustration for the end-users. So,
Safety Vision suggested a solution that involved recording data
directly to the solid-state drive and then wirelessly offloading
video through the Wi-Fi server.
“Eliminating the transfer step in the process made video available
to our end-users much faster and was a major game changer because
our overall efficiency was improved,” Beltz said.
Regular and consistent collaboration between COTA and Safety
Vision is critical to ensuring the system continues to perform
reliably and delivers value to the agency’s operations. Due to the
harsh conditions of the industry, maintaining a comprehensive
video and audio recording system across the fleet requires a
significant amount of time and expertise.
“As our Safety Vision system has grown and evolved over the
years, and we have become more reliant on video in our operation,
we depend on at least one system maintenance technician to be
on-site nearly every day performing repairs and/or preventative
maintenance for us,” Beltz said. “We have learned that this is an
extremely important component to maintaining a healthy, reliable
video recording system.”
“The video captured from COTA’s surveillance systems have
been incredibly valuable to helping the agency provide a safe and
secure environment for employees and customers,” Beltz added. “It
helps management monitor any potential inappropriate activity by
customers and also provides accountability for COTA’s Operations
team. Our Safety Vision products are an invaluable tool in our
operations. Many of us cannot imagine doing our jobs without
onboard surveillance, so I think that this will always be a significant
component of our business.”
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