Williamsburg Area Transit Authority Launches Mobile Ticketing in the Transit App , Powered by Masabi
COTA Board of Trustees Authorizes Resolution to Waive All Transit Fares During Extreme Temperatures
UPDATE experience survey results and use of International Financial are additional data points used to make Dealer of the Year selections .
The 2024 International U . S . and Canada Dealer of the Year : Shane Bosche , Glover International “ Glover International is a testament to everything we hope our dealerships strive to be . Their attention to detail and commitment to driving customer value beyond the purchase of the vehicle is what is going to set International ’ s dealer body apart ,” said Justina Morosin Batchelor , senior vice president , Sales and Field Operations , International . “ Customers throughout the country work closely with their dealer partners to ensure their operations continue to move smoothly . Glover International has really embodied that term ‘ partner ’ in 2024 , and we couldn ’ t be more proud of how they represent International in their community .” “ We are incredibly honored to have been selected as the 2024 International Dealer of the Year ,” said Shane Bosch , president and CEO , Glover International Trucks . “ Our customers require a partner that can be a one-stop shop for all their daily needs , whether it ' s purchasing , renting or leasing new or used trucks , parts , or reliable and efficient service work . I am proud of the Glover International team for embodying that mission . I look forward to getting back to the dealership and celebrating with our entire team . This award is a direct result of the quality and enthusiasm to customer service every day .” All of Glover ’ s locations were Prestige Certified for 2024 as well as all locations achieving a perfect customer response rate . They exceeded their targets for parts sales , had a customer experience score that was roughly 8 % higher than the average for the dealer body as a whole . In addition , Glover ’ s leadership on councils and committees was invaluable in 2024 .
The 2024 IC Bus Dealer of the Year : Richard Wolfington and Wolfington Body Company “ We are proud of the work that Wolfington did throughout 2024 delivering superior value and service for our IC Bus customers ,” said Charles Chilton , vice president and general manager , IC Bus . “ The bus market is unique and so vitally important to communities across the country that our bus customers really depend on the dealer network . Wolfington is proving just how important that partnership is every day . We congratulate them on a remarkable 2024 and look forward to seeing how they raise the bar further .” “ Myself , my sister Eganne , our general manager James Titus and our 92 teammates at Wolfington show up to work knowing that the sales , parts , and services we provide are responsible for delivering the young people in our communities to school — communities that we all are a part of ,” said Richard Wolfington , president , Wolfington Body Company . “ Receiving the incredible honor of the 2024 IC Bus Dealer of the Year is a humbling reminder of how seriously everyone takes that responsibility . I look forward to celebrating appropriately with my team and thanking them for the way they represent Wolfington and IC Bus .” Wolfington is one of the IC Bus ® dealers leading the network with electrification . They have prepared all their locations to sell and service the Electric CE Series bus . In addition , Wolfington exceeded their targets in orders and Electric CE Series orders .
Williamsburg Area Transit Authority Launches Mobile Ticketing in the Transit App , Powered by Masabi
Williamsburg Area Transit Authority ( WATA ), Masabi , Equans and the Transit app have today announced the launch of fare payments through the Transit app . Riders can now purchase tickets using the
Transit app , which combines fare payment with trip planning , realtime tracking , crowding information , and multimodal connections . WATA riders can now purchase their tickets directly in the Transit app by using the “ Buy ticket ” button at the bottom of the app , quickly and conveniently . Users can create a Transit account and enter their credit card information to purchase a ticket , and the full range of WATA tickets and passes are available . The new integration was made in partnership with Masabi , which will also deliver its Justride Onboard Validators . When boarding , riders can simply scan the activated ticket on the validator . Transit app has used Masabi ’ s Justride SDK to facilitate the integration , which is part of an agency-wide modernisation that includes Equans ’ NAVINEO Computer Aided Dispatch / Automatic Vehicle Location ( CAD / AVL ) providing real-time dispatch functionalities for detour or trip cancellation information , an Automatic Voice Annunciation ( AVA ) supplying data to interior next stop signage and ADA-compliant announcements . “ WATA is excited to introduce mobile ticketing for our customers ! This new convenient ticketing option will make our services more accessible to our riders , said Matthew Scalia , Executive Director at WATA . Thanks to our partners Transit , Masabi , and Equans for providing the best technologies for our buses and riders !” “ There is no reason why towns and cities such as Williamsburg should not share the same rider expectations for their services as larger cities like Washington and New York , so it ’ s only right that their transit agencies should have access to the same kinds of technology at a level that is affordable and quick to deploy ,” said Brian Zanghi , CEO at Masabi . “ Thanks to the integrations between the Transit app and Masabi , which now supports 35 transit agencies across the United States , riders in Williamsburg will be able to plan their journeys , locate their next bus , pay their fares , and ride – all through a single app . We look forward to continuing our work together in the years to come .”
COTA Board of Trustees Authorizes Resolution to Waive All Transit Fares During Extreme Temperatures
Central Ohioans seeking shelter during extreme weather events now have access to transit service at no cost so that they may get to heating or cooling centers . The Central Ohio Transit Authority ( COTA ) Board of Trustees unanimously passed a resolution authorizing the waiver of fares on all COTA routes during periods of unsafe temperatures . COTA will now waive fares when the National Weather Service Forecast Office in Wilmington issues a heat advisory or warning or a cold advisory or warning . Fares will be waived for the remainder of each day in which the heat or cold advisory or warning is declared . This applies to COTA ’ s fixed-route bus service , Mainstream services , and COTA // Plus . “ Our mission is to serve all Central Ohio residents and that includes those who are seeking shelter during dangerous conditions ,” said COTA President / CEO Monica Tellez-Fowler . “ Our communities offer places of safety for residents on a winter day when it is dangerously cold or a summer day that is dangerously hot . We do not want anyone to risk their health because they might not have the bus fare to reach shelter . We are grateful to the COTA Board of Trustees for taking this important step to enhance our service to our region .” The new policy provides customers with no-cost transportation to established cooling and warming centers , libraries , recreation centers ,
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