RTC and Las Vegas Raiders partnered to provide Game Day Express service this season to Allegiant Stadium from five convenient locations In Southern Nevada .
Las Vegas RTC Implements System-Wide Asset Management
By Emma Green
Overseeing public transportation , traffic management , roadway design , construction funding , transportation planning and regional planning efforts , the Regional Transportation Commission ( RTC ) of Southern Nevada serves as both the transit authority and the transportation-planning agency for Southern Nevada . As RTC continues to expand its many services , the physical infrastructure it is responsible for grows increasingly more complex , relying on collaboration between multiple departments . Historically this has meant each utilizing their own method of tracking , preventative maintenance , and numbering conventions for assets . “ It is about breaking down barriers between departments , and even our own business partners ,” said Theresa Rand , RTC senior system administrator of enterprise asset management ( EAM ). “ There are tons of asset management systems out there , but for our needs , Trapeze was the right product .” Unlike asset management software used to manage factories or manufacturing plants , Trapeze EAM is catered specifically to the transit market . Trapeze ’ s EAM solution covers rolling stock such as bus , rail , and paratransit vehicles , as well as facilities , bus stops , and all infrastructure . According to Satpal Bamrah , EAM implementation lead at Trapeze , there are many workflows seen in transit that are not common in other industries . “ Because these are unique needs which we see in the transit space , our system is set up and able to support those needs natively ,” Bamrah said . Screens and features are specially designed for transit roles such as asset manager , supervisor , technician , or warranty administrator and those associated workflows . Other features focus on asset availability and condition , state of good repair , inspection compliance , incident management , National Transit Database ( NTD ) reporting , and more . During the procurement process , RTC staff conducted multiple site visits to a variety of transit agencies using various EAM solutions . Rand noted that during their demo , Trapeze EAM showed a higher success rate than the other vendors due to its transit-specific features and use of organizational change management as part of their deployment approach .
RTC ’ s EAM team from left to right : Tina Howell , Theresa Rand , Charles Cheatham , and Jennifer Lilore
“ Our leadership realized what a big implementation EAM would be , and how it would lead to some significant changes in each of the departments ’ business processes ,” Rand said . Having formal change management is a key success factor of the project , and with all Trapeze staff “ speaking transit fluently ," RTC leadership felt that would significantly reduce project risk and lead to a more successful project . The decision was made to move forward with Trapeze EAM , and RTC ’ s fixed route and paratransit contractors were quickly looped in as part of the change management system , providing a streamlined reporting process between allied businesses . Accessing automated compliance reporting has enabled RTC to easily oversee various Operating & Maintaining ( O & M ) partners , all based on specific contract requirements for each . “ It touches our entire agency and business partners ,” Rand explained . “ Many of our departments are utilizing the system on a daily basis , using it to record the work that ' s performed for our assets including fleet buses , paratransit , facilities departments , all of our buildings and everything in them . It has become a very important tool for our entire agency .” The system also includes a robust preventive maintenance ( PM ) program , easily tailored to fit RTC ’ s inspection type . The program provides RTC with the ability to report on individual PM checklist items , automate work requests from failed items , and view and report scheduling charts . “ In transit , it can be hard to get a perspective on , ‘ am I doing things in the most efficient way ?’” Bamrah said . “ But if you can learn one thing from one department and apply it to another , then you can put that all into one system and generate a huge amount of data that will lead to insights that you may not have had before .”
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