Excel file Call Center Data . In writing an article about call center working conditions , a reporter has claimed that the average tenure is no more than two years .
As you formulate and test a hypothesis using these data , what is the Critical Value ?
4 . Solve Problem and Applications : Solve Problem and Applications : ch 5- prob1 ( use excel file Call Center Data )
5-1 : 1 . Call centers typically have high turnover . The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank ’ s call centers in the Excel file Call Center Data . In writing an article about call center working conditions , a reporter has claimed that the average tenure is no more than two years .
As you formulate and test a hypothesis using these data , what is your final conclusion ?