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Question 1. 1. (TCO 1) _____ is the first phase of the consumer buying
process. (Points : 1)
Gathering information
Evaluating alternatives
Selecting the buying location
Researching alternatives
Identifying the problem
Question 2. 2. (TCO 1) The purpose of a cooperative is to (Points : 1)
solve consumer complaints.
test consumer products for quality.
lobby for changes in consumer protection laws.
obtain brand-name items for less than wholesale.
sell products or services to members at reduced prices.
Question 3. 3. (TCO 1) When someone states that he or she has
purchased a good or service on impulse, this means that this individual
has (Points : 1)
evaluated alternatives.
gathered information.
comparison shopped.