E.return on assets.
Question 9 of 20
5.0 Points
If performance data and activity reports indicate undesirable performance as a result of
inappropriate use of the strategic management process, operational managers must
A.immediately notify the board of directors. B.change the strategic management model.
C.know about it so that they can correct the employee activity.
D.allow suļ¬cient time to pass to verify if it is the process or just the usage that is the problem.
E.check the performance data to ensure their accuracy and take two more measurements.
Question 10 of 20
5.0 Points
Controls which measure variables that influence future profitability are called
controls.
B.activity controls.
C.behavior controls. D.output controls.
E.influencing controls.
Question 11 of 20
A.steering