BUSN 258 help Making Decisions/uophelp.com BUSN 258 help Making Decisions/uophelp.com | Page 46

13. Question : (TCO 8) One problem with not seeing the person you are talking to is: 14. Question : (TCO 9) How far from your mouth should the telephone mouthpiece be? 15. Question : (TCO 8) To end a call: 16. Question : (TCO 10) Customer dissatisfaction with a firm's phone call handling stems from: 17. Question : (TCO 10) Open communication occurs best when: 18. Question : (TCO 10) Feedback is a form of: