BUSN 115 STUDY Extraordinary Success /busn115study.com BUSN 115 STUDY Extraordinary Success /busn115study | Page 64

Question 5. Question : (TCO 5) _____ proposed a model that divides
motivational forces into satisfiers ("motivators") and dissatisfiers
("hygiene factors").
Douglas McGregor
Abraham Maslow
David McClelland
Frederick W. Taylor
Frederick Herzberg
Question 6. Question : (TCO 5) Justin M. Brown, the operations
manager at Vernon Manufacturing Company, formulated a strategy
to motivate the firm's employees. Justin addressed employees’
dissatisfaction by increasing their salary and incentives; he
employed several industrial counselors to help employees deal with
work-related stress; and improved the health insurance plan
provided to employees. He also motivated employees by providing
greater opportunity for advancement, recognizing employees who
perform well and giving employees greater responsibility to foster a
sense of achievement in them. Justin's measures are based on which
of the following approaches?
McClelland's three-needs theory
Theory X
Theory Y
Herzberg's two-factor theory
Scientific management
Question 7. Question : (TCO 5) Which of the following statements is
true about expectancy theory?