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Question 12.12 . ( TCO 4 ) The rapid spread of brand communities has been one of the major impacts of social media . The Harley Davidson Owners Group is one example of an informal network of people with similar interests who use social media to bond and share information . Why are these brand communities effective ? ( Points : 5 )
Question 13.13 . ( TCO 4 ) Successfully distributing goods to customers involves low cost and customer satisfaction . Several steps must take place in order to reach this goal . Which step need NOT be considered in the physical distribution of goods ? ( Points : 5 )
Question 14.14 . ( TCO 5 ) The steps to Mining Group Gold include ( Points : 5 )
Question 15.15 . ( TCO 6 ) Production and operations management is best described by which of the following ? ( Points : 5 )
Question 16.16 . ( TCO 7 ) A common reason that companies fail is ( Points : 5 )
Question 17.17 . ( TCO 7 ) What are the three interrelated reports required by law for all publically traded companies that act as vital management tools for all companies , big and small ? ( Points : 5 )
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