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Question 4. Question : (TCO 5) The number of workers who report directly to a manager is called the manager's _____. chain of command functional structure divisional structure span of management task force Question 5. Question : (TCO 5) _____ proposed a model that divides motivational forces into satisfiers ("motivators") and dissatisfiers ("hygiene factors"). Douglas McGregor Abraham Maslow David McClelland Frederick W. Taylor Frederick Herzberg Question 6. Question : (TCO 5) Justin M. Brown, the operations manager at Vernon Manufacturing Company, formulated a strategy to motivate the firm's employees. Justin addressed employees’