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Question 4.4. (TCO 5) You are an independent Internet marketing
consultant. You have an excellent track record of assisting small- to
medium-sized companies fully realize their marketing potential
through an improved and enhanced presence on the Web. Mr. Top
Hatt, the owner of a small pet-grooming salon (Hatt’s Cat Grooming
Emporium), specializes in the care and grooming of cats and only cats
and has just called you. Mr. Hatt has heard of the Internet but doesn’t
know much else. He would like for his cat grooming business to grow
by using the Internet but doesn’t know what to do. Your
recommendations include which of the following? (Select all that
apply.) (Points : 5)
Building and improving relationships with customers