Business Times Africa Magazine 2017 /vol 9/ No2 BT2Edition2017_web | Page 35

ADVERTORIAL
“Accra City Hotel” Ghana’s first and
only ISO certified Hotel
F
urther enhancing its commitment
to ensuring consistent quality
standards, the 4 star “Accra City
Hotel” in Accra, one of the iconic
properties in West Africa is the first hotel
in Ghana to achieve the international
standards of ISO 22000:2005 Food
Safety Management System and
ISO
14001:2015
Environmental
Management
System
standards
certified by international register
of certified auditors “Professional
Evaluation and Certification Board”
(PECB) from Canada.
The Accra City Hotel (former
Novotel) is known as the land mark
and the place of memories in Accra,
and is also recognised as an institution
for hospitality professionals where they
have learnt the skills and have uplifted
the reputation of hospitality business to
the highest levels.
“I am extremely pleased that Accra
City Hotel has been awarded the ISO
certification, the first Hotel in Ghana
that has achieved such a prestigious
certification, which will re-energize,
propel and invigorate our commitment
to always deliver and maintain the
highest possible quality and standards
to our valued guest. The certification is
a seal of Accra City Hotel’s compliance
to strict, internationally-set standards”,
said Roman Krabel, General Manager of
Accra City Hotel.
“We have discreetly been pursuing
our long sought aspiration of
introducing and implementing the
ISO System. This important project
has been on-going for a year with the
valued guidance and assistance of
top Consultants from “Quality, Safety,
Health & Environment Resources”
(QSHE - www.qsheresources.com).
They were on site since February 2016
preparing for the Audit which was
conducted by PECB from Canada that
carries out audits around the World and
is renowned for its reputed Hospitality
faculty that carries out Audits and
issues certifications”. General Manager
Roman Krabel credits his 13-member
ISO working team and Managers for
the recognition which an accreditation
signifies. “They devoted long hours over
the past year”, he said.
“Being the first hotel in Ghana and
possibly in West Africa, to acquire both
certifications is a proud accomplishment
for our Accra City Hotel ladies and
gentlemen, for consistently upholding
uncompromising standards in food
safety, assuring our guests with trust
when visiting our restaurant, banquets
and outside catering. Obtaining ISO
22000 and certifications will continue
to strengthen the hotel’s credibility and
reputation, build customer satisfaction
and trust, reduce operating costs
and increase operational efficiency.
The ISO 14001 standard specifies
a path for continual improvement
and control of Accra City Hotel’s
environmental performance. It enables
the Hotel to identify and control the
environmental aspects and impact of
its products, processes, and services
and also to improve its environmental
performance. I am very convinced that
Hospitality has a huge role to play in the
future of our Country, and international
standards and certifications are major
pillars in going forward,” Roman Krabel
said.
Accra City Hotel is dedicated to
maintaining quality and a high-level of
service to exceed guest expectations,
including in the area of high-quality
food safety and environmental
management.
2017 | Business Times Africa 33