Business Times Africa Magazine 2017 /vol 9/ No2 BT2Edition2017_web | Page 32

ROMAN KRABEL, DARE TO BE DIFFERENT
The location still works very well and
the loyal staff has been here quite a long
time too. The overall feel is you can go to
hotels that are very trendy but the only
cater for certain types of clients. If it’s
more neutral like us, you can cater for a
larger range of people. That is our goal.
The new restaurant menu is coming
up soon, are looking forward to it?
Oh, yes, the food at Accra City Hotel is
fantastic! It is freshly prepared on board,
changed seasonally and with fresh
ingredients.
I am very proud that our food is
something that our guests come back
for! There is such a strong team in the
kitchen, our chefs are very inventive and
always looking to impress – I feel some
real positive vibes in our galleys! Chef
Lucky is creating our new menu and
he is so creative, with an imagination
that seems to have no limit! He also has
a great eye for color and presentation
and I like that! I can’t wait to see his new
menu now!
How important is innovation in a
chef’s life?
You have to innovate if you want to learn,
develop and grow as a chef, as well as
make sure that your food remains at the
level that you want it to be, technology in
the kitchen gives you more possibilities,
as well as more safety.
Advice young chefs?
Work hard and discipline yourselves.
Too many young chefs want it all these
days and they want it now. They want
the Michelin Star, the endorsement
deal, the book deal et cetera, but what
they don’t realize is how much they’ll
have to work for it and how much
discipline that requires. As a chef, all you
have is your reputation and you have to
build and maintain it, and that comes
with years of dedication and sometimes
blood, sweat and tears, as they say! Find
your path, define your goal and stick to
it. Keep working on it until you get there,
and once you get there, keep working
some more, but do also make sure
you take the time to enjoy yourselves
every now and then. And remember
one thing: your restaurant is for your
30 Business Times Africa | 2017
guests and nothing else; not for the
stars, not for the books. Always remain
committed to your guests, and they will
remain committed to you.
Which Assurance you give to provide
the best Quality at Accra City Hotel?
I am pleased to inform that Accra City
Hotel implemented the system ISO
22000:2005 (Food Safety Management
System)
and
ISO
14001:2015
(Environmental Management System).
Being the first hotel in Ghana to
acquire both certifications is a proud
accomplishment for our Accra City Hotel
ladies and gentlemen, for consistently
upholding
uncompromising
standards in food safety, assuring
our guests with trust when visiting
our restaurant, banquets and outside
catering. Obtaining ISO 22000 and
HACCP certifications will continue to
strengthen the hotel’s credibility and
reputation, build customer satisfaction
and trust, reduce operating costs and
increase operational efficiency.
The ISO 14001 standard specifies a
path for continuous improvement
and control of Accra City Hotel’s
environmental
performance.
It
enables the Hotel to identify and
control the environmental impact of
its products, processes, and services
and also to improve its environmental
performance.
What are the Advantages of Hotels
that have implemented quality
managing system ISO?
The certificate ISO proves that the
Hotel possessing it respects all the
international and national quality
standards, and regularly surveys
the quality system that has been
incorporated in its business practice. A
correctly implemented and completed
quality system brings certain internal
and external advantages to the hotel.
However, it is necessary to emphasize
that the benefit amount is directly
proportionate to the success of
implementation and commitment of all
employees.
Why did you decide to work in
hospitality?