Task 2a
Your task is to go to your Bank as instructed by the help desk operator and inform them of the situation.
You will need to ask questions as you would in your native language. Some of these topics are indicated below:
1. New card
2. Time to receive new card
3. What you should do in the meantime
4. Complaint form
5. Name of the person your speaking to
6. Check your balance (cleared funds)