Business Matters 2020 | Page 20

The Business of BLOUNT PHARMACY Medicine Building Blount Pharmacy owners love flexibility Redefin Shelters entrepreneurship offers K aren Moss and Ann Magness are a mother-daughter team who own and run Blount Pharmacy in Joaquin. After years of schooling and working at Brookshire Brothers Pharmacy, Karen joined forces with her mother, Ann, when they heard about what a golden opportunity with the retirement of pharmacy founder, Gene Blount, who was selling the business in January of 2017. He founded it in the 1980s. In a short amount of time, Karen and her mother attained ownership of Blount Pharmacy and have been running and improving the business side-by-side ever since. “It turned out to be a blessing,” said Karen. “I wasn’t able to spend time with my son, my mother or any other family. Both of us are flexible now, it created a lot of 20 Business MATTERS | 2020 Spring Edition STORY AND PHOTOS BY SHANNON JAMES flexibility going into this together,” she said.  Ann explained how she was ready to retire until her and Karen decided to buy Blount Pharmacy. Now she works part- time and helps Karen keep the pharmacy organized and on top of everything. “If I have a doctor’s appointment, don’t feel well - she will come in and cover for me,” says Karen. “Doing it this way, instead of working for a company, it’s a lot less stressful,” Karen says. “It’s really hard to call-in when you work for someone, especially with child emergencies and such.” The flexibility of being an entrepreneur has been a blessing for the family, she says. “The last few years working the pharmacy with my mom has been great,” says Karen.  Karen and Ann decided to keep much of the original Blount Pharmacy the way it was when they bought it. Keeping the original name was their way of making sure customers knew they would be getting the same personalized service Gene had provided. “It wasn’t becoming a new pharmacy, we were just the new owners,” Karen says. “We wanted to ensure that our customers knew that this was the same old pharmacy they loved and knew.” Every now and then, Gene still comes in and helps the ladies out. With two full time pharmacy techs and two pharmacists, Karen and Ann, the pharmacy is well-kept, self-paced and as a staff trying their hardest to maintain a customer friendly service for their clients. “I’d say Gene is happy with the upkeep and how we run the pharmacy,” Karen says. “He even allowed us to take our vacation together last year,” Ann says. “He came in and covered the pharmacy for us, no problem.” Karen says sometimes the pharmacy can be a lot to juggle; trying to keep customers happy, keeping up with prescriptions and maintaining state and board evaluations, but at the end of the day the pharmacy is never behind on prescriptions or customer service. “You’re constantly juggling, who’s in the pharmacy, what they’re there for, making sure you get it for them on time,” Karen says. “Customers are always a top priority, especially those who are very sick.” With a steady line of customers and a positive work environment, Karen and Ann have plans to continue the improvements of the pharmacy. Among those is adding immunization service.