“Teamwork makes the dream work” aptly applies
to the coordination of efforts at the facility during
the challenges of the coronavirus pandemic.
and team members,” Mark says.
“We are continuing to develop
strategies that can bring us closer to virus
free communities, but also must depend
on everyone who walks through our doors
to be responsible and take the utmost
precautions,” he says.
“Much is required of the skilled
nursing sector always, but those
requirements multiplied exponentially as
the result of this pandemic,” he says.
“We understand the critical nature of
this on a very personal level as we are on
the frontline caring for seniors,” Mark says.
“We entreat all those who must be on site
with us for business and safety reasons, to
help us be as effective as possible.”
Having corporate support like that
is important to the Focused Care staff,
residents and their families, Jessica says.
But playing just a large of a role, has been
the willingness of her staff to go the extra
mile in caring for residents.
Jessica says although this pandemic
has lingered longer than she thought it
would, she and her staff of warriors will
continue to push through with a positive
attitude knowing they are making a
difference — one life at a time.
“We will continue to be here to fight
the good fight as long as it takes,” she says.
Much of the work being done is “behind
the scenes” where little recognition if
given for efforts to make a difference in
the quality of life for patients.
Many of her staff have pitched in to
help out with duties well beyond their
normal assignments, such as helping
prepare meals in the Focused Care
kitchen at times.
Attending to the details of life for
others which most people might take
for granted is a big part of their jobs.
Showing love and the fact someone
cares along with performing minor, but
very important tasks such as helping
residents brush their teeth or their hair and
dress them, makes a difference, Jessica
says.
Community and support and that from
family members of residents has helped
boost morale. Jessica says an event like
hosting a parade to cheer up residents
makes a difference.
“Getting through this has not just been
hard on our residents, it’s been hard on our
staff too,” she says. “I just want them to
know I appreciate everything they did and
everything they are still doing. We are all
working diligently to get through this.”
14 Business MATTERS | 2020 Fall Edition