Business Fit Magazine November 2018 Issue 2 | Page 6

Business reasons why you should target the Hispanic Market ASAP! The US Hispanic population is more than 56 million strong. And while the purchasing power of the American Hispanic community in 2016 was approximately $1.5 trillion, many retailers, including large ecommerce companies, failed to take the most rudimentary steps to target this burgeoning sector. These include steps like localising their online content and translating shopping sites. Here are four reasons why adapting your content for the Hispanic community makes plain business sense: 1 It’s what the consumer wants. According to a recent survey, the vast majority of respondents Worldwide are more likely to buy from a website in their native language. The obvious conclusion is that people prefer to shop in their own language and there’s no reason America’s Spanish-speaking community would be any exception. 2 It’s cost-efficient. The cost of translation is very low in comparison to the potential increase in sales, and in most cases, the return on investment is nearly immediate. Some of the largest US enterprises allocate a percent of their overall budget on professional localisation, while enjoying some 50% annual revenue from non-native English- speaking consumers. Even if businesses doubled their budgets to translate websites and other marketing material, the cost-benefit would still be a no-brainer. 3 Cultural adaption translates into increased sales and brand reputation. By tailoring your content for the American- Hispanic community, you’re conveying the message that your business understands and respects the community’s cultural diversity. In other words, it’s not just translation that is key here, but the cultural adaption of content that is keenly sensitive to local nuances and customs which will truly make your product or service and your overall brand attractive to consumers. 6 4. It works. Even businesses that serve the “larger American public” can still make localisation a priority. With web content translated and audio spoken in Spanish to the Hispanic community, it is clear that success can be traced, at least partially, to this strategy. I hope you’re convinced: When it comes to the Hispanic community, there’s plenty of money that’s being lost in translation -- or, in this case, the lack thereof. How to Reach The Hispanic Market: The New Frontier for Direct Marketers! I am personally part of a dynamic, growing demographic in this country with incredible potential for direct marketers. Hispanic incomes over $150,000 grew 194% between 2005-2015 and those of us earning between $40-100K account for 40 percent of our buying power in the US. Statistics also show that the population of young Hispanic homeowners are also are on the rise. The 2016 State of Hispanic Homeownership Report revealed that Hispanic households increased by 6.7 million, which comprises 42.5 percent of the household growth in the US. In response to this demographic trend, even retail giant Amazon rolled out a Spanish language version of Amazon.com, completely shattering the myth that their US- born, Hispanic customers have no need for a Spanish website. Yet many direct marketers never consider this market, or just assume we are too difficult to reach. The good news is that reaching us is easier than you think, and in most cases we are much more receptive to your message than you would ever imagine. In other words, if you offer a product, service or program for a virtually universal audience, you should be sharing it with Latinos! When people first approach me about selling to the Hispanic market, their hesitation stems from the differences among us—our many countries of origin and even our minor differences in accent and word choice. They believe marketing to Hispanics is complicated, and that you have to be an expert to do it right. The truth is, it doesn’t hurt to become an expert, 7