Business Fit Magazine August 2017 Issue 1 | Page 15

Article 13
• Promote a culture of trust and integrity;
• Foster a commitment to quality among your employees. Doing
things right, from the first time!;
• Inspire, encourage and recognize the contribution of your
collaborators.
Principle of Quality Management: Commitment of the People
“Competent, empowered and committed people throughout the
organization are essential to increase the organization’s capacity to
generate and deliver value.”
“Leaders are born,
they are not made,”
I remember the Director of an important American corporation in the
sector of tires that said:
“With the people, everything, without the people nothing.”
How do we motivate our collaborators through this principle?
Creating a healthy work environment for:
• Communicate with your team to promote and understand the
importance of your contribution;
• Facilitate open dialogue and share knowledge and experience;
• Empower people to determine the constraints that affect
performance and to take initiatives without fear;
• Recognize and thank the contribution, learning, and improvement
of your collaborators.
I invite you to lead with quality focusing on the sustained success of
your business based on these principles.
Beatriz Viloria
CEO & Founder ISO experts
www.beatrizviloria.com
www.BusinessFitMagazine.com