Toolkit
After implementing your warning system, accomplish the following:
- Make plans for warning people with disabilities, such as using a flashing strobe
light to warn hearing-impaired people.
- Familiarize personnel with procedures for responding when the warning system is
activated.
- Establish procedures for warning customers, contractors, visitors and others who
may not be familiar with the facility’s warning system.
- Test your facility’s warning system at least on a monthly basis.
Confidentiality Requirements
Do you have any agreements with other companies you work with that require you to keep
certain things confidential? Make sure to attach these agreements so you have a copy in an
emergency.
Organizational Chart
Your organizational chart shows the hierarchy of employees and the chain of command. It is
important to have this information on hand in an emergency. List your organizational chart or
attach it here.
Customer Lists
Customers are the lifeblood of a business, so contact with them is a top priority. Without a list of
customers to contact in the event of an emergency, you risk alienating past, present and future
business contacts. Customers, especially those with pending orders, need to be contacted
immediately and convinced that business will continue despite the emergency. Swift, confident
communication to your customers following an emergency helps soothe current business
partners and stop them from defecting to the competition. Attach (or write in) contact
information about your key contact(s) at each company. Update this list at least quarterly.
Utility Provider Information
When a disaster strikes, utilities such as electricity and gas may be temporarily suspended. For
the safety of your employees and the health of your business, it is imperative that you restore
utilities as soon as possible. To do that, you need the contact information of your utility provider.
Immediately contacting the emergency line of your utility provider can help you restore power,
save money—and even save lives.
Suppliers and Equipment Providers
Where does your company buy the materials needed to produce its product or service? List your
supplier contracts and their contact information here. To expedite recovery, find backup suppliers
for each.
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