“ In two years , we have done a phenomenal amount of work , progressing from a handful of heroes holding the whole thing together to tech that is best-inclass , from what I ’ ve seen ”
— Glen McLatchie , CIO , SKYCITY Entertainment Group
According to McLatchie , the coming year is the ‘ year of data management and analytics and customer experience management ’, which he says will deliver the real benefits behind the digital transformation . “ We have worked very closely with Deloitte and Accenture respectively to ensure that we start with an operating model design before we even embark on technology choices for these critical areas of the transformation . For example , we have a great team of people from Deloitte working with us to design the operating model for data management and analytics , including a COE structure for data management to implementing an Azure platform . These partnerships become critical to the success of what we are doing .”
343 asia . businesschief . com