Glen McLatchie
looks like ,” providing a frame of reference through other successful companies and sectors , and make sure strategies are “ well-articulated and well-understood from the board down .” Equally important is an effective change management programme , to which SkyCity has assigned a whole team . “ Every single project has a training component , a testing component , an operational change component , a benefits realisation component and as importantly a communication component tied to the overall transformation – all to make sure it lands really well .
“ Effective change management is critical . Getting the operating model right , ahead of implementing the technology , is key . When it ’ s not done well or is completely missed , projects fail to get the take-up they need to drive benefits . It ’ s vital in a change programme that is as full as ours .”
EXECUTIVE PROFILE
Glen McLatchie
Glen joined SKYCITY in 2016 as the Chief Information Officer ( CIO ) and is responsible for lifting the digital capability of the organisation to be able to respond to future innovation initiatives and growth strategies . Previous to SKYCITY he was the General Manager ICT ( CIO ) with Meridian Energy for 6 years , where he successfully transformed and modernised their aging technology footprint and digital capability . Glen has over 25 years of experience working in and around technology , heading both Business and IT functions in executive positions across several industries . He has held multiple senior management roles with a global focus based in Australia , the United Kingdom and France over a 13 year period with BP Oil International , and has successfully run a technology company exporting products into China , Malaysia , India and the Middle east , winning both exporter and Hi-Tech corporate of the year . He holds a Master ’ s of Information Systems from Swinburne University of Technology , Australia , and a Bachelor of Business studies from Massey University , New Zealand . Glen is a Board member of the Auckland charity Big Brother Big Sister .
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