Todd Johnson
GuildSuper , was a significant step in the company ’ s journey so far , centered around one key question : ‘ What do our customers really need from us ?’ “ We used this focus to find a gap in the market , to develop something that no one else is doing and create a digital solution that addresses something really important – it really is a world first ,” Johnson notes . The concept behind GuildSuper is simple ; through spending and normal routines , women can effectively put ‘ free ’ money into their superannuation fund . Government
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Todd Johnson
EXECUTIVE PROFILE
With over a decade of experience as a as a financial services executive , Todd Johnson offers a unique blend of leadership , innovation and customer focus . He has served as a business strategy and operations executive in areas including innovation , customer experience , operations and technology . Todd joined Guild Trustee Services ( GTS ) in 2017 where he was tasked with creating a customer centric culture , that at its core , focussed on improving member outcomes . This led to the creation of SUPERSUPER , a program that improved members grow their retirement balance without having to put their hand in their pockets . Prior to GTS Todd held roles at ESSSUPER as the Executive for Operations and Technology and MLC as the Head of Service for Wrap Platforms .
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