Business Chief APAC+ANZ Magazine September 2019 | Page 249

experience .” This digital transformation is already starting to see dividends : BNZ was named Best Consumer Digital Bank in New Zealand and Most Innovative Digital Bank in Asia-Pacific at the 2018 Global Finance awards .
Customers are also reaping the benefits , contends Bowe . “ We can see that we ’ re making a difference for our customers . We ’ ve found that people who use our platform to compartmentalise their money are hitting their goals more frequently . They ’ re saving greater amounts of their income .” With many people keen to get on the property ladder , repaying a mortgage can seem a daunting task . To tackle this financial challenge , BNZ also launched a new feature that allows customers to change their mortgage payments online and make micropayments . “ Since it launched , we ’ ve been able to save BNZ customers over NZD $ 585m in future interest payments . We ’ ve knocked more than 135,000 years off mortgages and the average customer has saved over NZD $ 10,000 .” The most interesting fact up Bowe ’ s sleeve though , is that 67 % of people ’ s changes have cost less than $ 50 a fortnight – that ’ s the cost of a cup of coffee per day . It ’ s worth noting that BNZ has not
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