Agreeing with Duncan , Charles Pfauwadel , Vice President , Asia , Airswift highlights a shift in focus from a hiring point of view . “ Prior to COVID-19 conversations were centered around how an organisation can hire and attract the best talent ,” says Pfauwadel . “ Now the focus is less centered around hiring , rather it is about retention – how do I keep my best people ? How do I keep them engaged and provide flexibility ? The answer to these questions in terms of technology tools , business strategies and culture is going to be key .”
When it comes to widespread disruption , one element born out of it is innovation . With the outbreak forcing many organisations to rapidly transform their operations to suit a remote and / or socially distant environment , both Ducan and Pfauwadel have seen innovations emerge in talent strategies as a result of COVID-19 .
“ When it comes to technological innovations in talent strategies , I ’ m particularly interested in the use of AI to both virtualise and personalise L & D initiatives , moving away from the one-size-fits-all programmes of the past ,” comments Duncan . “ I anticipate increased development and investment in training platforms that learn your strengths , weaknesses , learning style and working preferences . These insights can be used to automatically suggest suitable training courses and modules to match your role , as well as adapting the way your training is delivered . With these tools , organisations have the ability to automate employee training programmes , saving significant time and costs in a difficult economic climate .”
45 “ As the pandemic continues to disrupt operations and objectives , the skills required to maintain business continuity are likely to remain in flux ”
— Andrew Duncan , Partner and UK Head , Infosys Consulting
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