“ The need was to commit to a next-generation operating model , moving away from the traditional Plan , Build , Run approach ”
— Russell Morris , Chief Information Officer , TransGrid
with multiple , best of breed cloud based systems , whilst simultaneously implementing a best of breed micro services architecture that allows dynamic data reuse across the enterprise in real time .
“ The move to the domain model is relatively common in a lot of sectors , but in utilities it ’ s rare , we ’ re really leading the way in that respect ,” he continues . “ Embarking on such an innovative approach has already revealed opportunities to simplify and streamline journeys and processes that will unlock massive future value . The difference lies in that , instead of sitting centrally - like a hotel concierge that looks to please as many people as possible - it works aligned with distinct domains in the business . There are two distinct parts to the model : the technology and the people or the human element in the business . On the former , we decided to lose all our legacy equipment and use only the very best , tailor-made solutions from the outset , which would then work together under a MuleSoft microservices architecture . This allows for the building of a much more intelligent business based in the cloud - instead of making system constrained compromise , you can have exactly what you need .”
This change has been fundamental in TransGrid ’ s dealing with the challenges presented by COVID- 19 , for example . Technology aside , however , Morris is a firm believer in collaboration and the placing of the technology or IT function at the heart of the business , and he is keen to highlight the importance of a collaborative culture across TransGrid . His team ’ s successful navigating of the COVID challenge has only served to strengthen this trend . “ The initial challenge of dealing with the bushfires really built a camaraderie , not
145 businesschief . asia