TRANSGRID
142 importance of data and algorithms , and how we can leverage data from different sources to build a better picture of our operations through predictive analysis .”
Technology has allowed TransGrid to respond to the challenges presented this year in an effective , innovative and agile way , says Morris . He attributes this largely to a major restructure undertaken by his team to align with business ‘ domains ’. This was needed , he explains , to simultaneously disrupt existing processes , drive value and improve customer experience while reducing costs to serve . “ The need was to commit to a next-generation operating model , moving away from the traditional Plan , Build , Run approach . The domain operating model is a new businessaligned way of running the IT function that combines digital technologies with business strategy . There are no longer standalone vertical IT goals . They are instead replaced by business outcomes that are shared horizontally across the business value chain .”
OCTOBER 2020