TECHNOLOGY
“ We now think about the user journey from a consumer experience perspective rather than from a Brightstar one ; that ’ s really helped us to connect with more businesses who want to include us in their users ’ journey and experience ”
— Mariela Millington , CIO APAC , Brightstar different rules depending on the different customers and services in play , but it will still deliver a standardised back end . With our platform , we ’ re going from a very bespoke development approach to a large de-coupled architecture .”
Millington also points out how the company has developed robust technology partnerships to evade any legacy issues . “ To develop this digital backbone , we recognised that we needed external help to succeed in our latest digital challenge ,” she notes . This helped Brightstar reimagine its services and enhance its plug-and-play service offering . It has also helped the company keep its ear to the ground to find out about the sector ’ s latest emerging trends . “ One of the very strong partnerships we have is with Software AG and certainly we are using their technology to push the
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