TECHNOLOGY
£ 1.5bn
Approximate revenue
1997
Year founded
5000 Approximate number of employees deal with both new devices and old devices in a seamless way . That ’ s one of our key differentiators .”
Along this journey , Brightstar has also reformulated the way consumers interact with the company , introducing a new business process management ( BPM ) layer that orchestrates the interaction between all relevant parties . Through this initiative , the company hopes to establish itself as a digitallysavvy partner for its customers , allowing them to define the user journey and leverage Brightstar to enrich the experience along the way .
“ We ’ ve increasingly found that our customers would like to control their user journey ,” Millington explains . “ Therefore , we ’ re architecting our solutions to be digital-friendly so that they will play comfortably inside our customer ’ s digital platforms . Our customers will be able to inject our services into their workflow elegantly and seamlessly . To enable this , we established a business process management layer for the orchestration of our services . This will provide us with the ability to really customise these workflows ; it will allow us to create
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