TECHNOLOGY
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159 of helping people , he says , was to set up communities on Yammer – the most popular of these was the ‘ modern workstation ’ group where people could pose any questions they had . This group quickly evolved into a self-service platform for change management as , rather than having to wait for an answer from the service desk , their queries could be directed collaboratively to other sources and resources within the business . It ’ s a dynamic repository of knowledge accessible from any device ( through the introduction of mobile device management ) in any location .
He ’ s also really pleased with the introduction of the latest service for corporate video sharing , Microsoft Stream . Distributing information via a blog has been augmented by fortnightly videos and interviews with specialists in the IT team to explain current projects .
“ All this is accessible on their mobile devices , their workstation or their home PC . Now we are combining video distribution with blog posts and posts in Yammer . Communication needs to
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