BAI COMMUNICATIONS
154 organisations , IT operated as a service provider with a contract to ‘ the business ’. Switching this mindset and moving the conversation from ‘ IT and the business ’ to ‘ IT is part of the business ’ that continues to enable but also contributes to the business strategy , has been fundamental .
This mindset shift is a two-way street , “ as technologists we need to accept that IT no longer controls all things technology , this takes some getting used to ; the convergence of operational technology ( OT ) and IT along with ‘ Edge IT ’ ( his preferred name over shadow IT ) has meant we are now a key partner helping to build new capabilities . We are domain experts in enterprise technology , our role is to establish a solid foundation and ensure the enterprise plumbing works and then partner , guide and enable our peers and their people on their own technology journey .”
PILLARS OF TRANSFORMATION The digital transformation started in 2016 . In describing the transformation for BAI it is helpful to look at the four pillars on which it depends . The first of these was to provide a firm foundation and transform the infrastructure that
“ As technologists we need to accept that IT no longer controls all things technology , this takes some getting used to ”
— Peter Turnbull , CIO , BAI Communications
Turnbull calls ‘ enterprise plumbing ’. “ We will never be fast enough to take the business forward unless we have a solid and adaptable set of infrastructure capabilities and services to work with .”
The original infrastructure he found was a traditional , on-premise infrastructure , that was out of support , challenging to manage and “ not capable of meeting our requirements to modernise the Broadcast Australia business let alone connect our international ones ”.
“ We needed an infrastructure capable
OCTOBER 2018