MINING direct impact on that and can aid in the development of solutions . Mine workers are often transient and the industry employs a good deal of contractors , which requires us to respond quickly to provide the best possible services to customers . It ’ s give and take on any day of the week and adaptability is key .”
Kidson has fostered a number of long term strategic partnerships as a way to not only help deliver on requirements , but to also help improve performance as the organisation develops its own capabilities .
“ Virtual IT has been on board since the beginning providing assistance with architectural and network design as well as business intelligence tools . Having them on board has been a learning curve for us all and has provided us with some insights into what we ’ ve got and how best to reuse what we can .”
One of the first areas Kidson looked at was occupational health who had been running their business across six different applications . The idea is to consolidate as much of that as possible into one application . “ We ’ ve consolidated the first two applications with the help of Appian , who provide a platform Workflow Tool . We ’ ve consolidated bookings and health assessments and that ’ s due to go live in November .”
With data comes responsibility and security and Coal Services looked to Trusted Habitat
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