Business Chief APAC+ANZ Magazine October 2018 | Page 114

COAL SERVICES PTY
114

Gillian Kidson , Head of IT at Coal Services , on how she is overseeing the digital transformation of the company to benefit its internal users and extensive stakeholder base

T he challenge of transforming

a business is no easy feat .
When that push for change requires a shift to a more agile customer focused model , as well as harnessing and renewing technology platforms to not only future proof the business but create a best practice environment , that task can become even more complex .
Coal Services is an Australian industry-owned Specialised Health and Safety Scheme which delivers a suite of services in relation to the NSW coal
OCTOBER 2018