SECTOR
Anatomy of Ergon Energy The Queensland company is comprised of two sides : one that builds and maintains the electricity distribution network , and one that sells electricity to residential and business customers .
Ergon Retail is the customer facing part of the company , assisting customers in everything from opening new accounts , arranging location moves and managing electricity use to locating convenient ways to pay accounts , support systems and
“ Innovation is huge for us . It ’ s an important part of our business and we ’ re always looking at new ways to apply new innovation throughout the company .”
– Peter Billing , Executive General Manager , customer service .
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