FUTURE PLANS
a different age of technology . They ’ re used to smartphones and tablets so it ’ s up to us to transition our services to meet the latest trends , because if you don ’ t , you start trailing the competition .”
FUTURE PLANS
With an eye on the future of Okada Manila , Scott has clear ideas of how his company can continue to expand during 2019 and beyond . “ Today , we ’ re already running a completely paperless slot gaming operations and we will continue to strive towards digitization of all areas of our business .
This year alone , we ’ ve got more than 100 different projects that we ’ re working on and many challenges that we intend to overcome ”, he summarises . “ Our key driver is to always ask the question : how can we attract more guests ? In what ways can we bring more people to the property and give them an experience that they want to remember ? If you create a memorable experience then people tend to come back because they enjoyed it . That ’ s what we want to achieve on a consistent basis . In order to do that , it ’ s important we embrace the latest trends and technologies but only if we harness that technology in the right way . Building the right partnerships and hiring the right people to help us achieve a digitised future is of key importance to our success .”
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