DELIVERING THE BENEFITS OF AUTOMATION
25 lion . In addition , the project has shifted operational delivery and the risks associated with this away from the organisation , while also freeing up Nina Du Thaler and her team to focus on value-add projects and “ customer intimacy ”, a key outcome for future innovation .
DELIVERING THE BENEFITS OF AUTOMATION
The in-house team is lean and getting much more focused now . It continues to oversee business critical functions like governance and the strategic
“ UnitingCare was very interested in whether the organisations we partnered with could support communities in the areas in which we worked ”
— Nina Du Thaler , Group Executive , Digital and Technology , UnitingCare Queensland
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