“We treat cybersecurity as more than an IT issue ”
— Andy Wood , , Executive Director – Corporate Services ,
Department – Corporate of Services Finance , WA Department of Finance WA
the Department itself but also different areas across government , to enrich decision-making processes , and its swift uptake has resulted in positive impacts . “ Business intelligence has been rapidly adopted across the organisation ,” notes Wood . “ We started out with a small proof of concept to get 50 people from the organisation using Microsoft ’ s Power BI to visualise reports from the massive data source we have . Within 12 months , it has exploded to about 350 users actively investigating and developing reports both in the front and back ends , meaning they can be reused across the organisation . This was a massive step forward for us .” The Department is now moving towards harnessing data to be more predictive , particularly regarding cash analytics and optimising cash flow to mitigate wasted spending and accurately forecast the Department ’ s financial situation over given lengths of time . In order to achieve continued success , the Department recognises the importance of engaging staff and instilling a culture of innovation and disruption . “ In any transformation there are three questions that need to be answered : the strategy question , the technology question and the people question . The people question is the hardest to answer but is absolutely paramount , and how well you answer it ultimately determines the level of success you ’ ll have ,” says Wood .
A culture of embracing change has come through instilling an understanding that challenges along the way will ultimately benefit every stakeholder in the business . A key element of this is affirming that people , not technology , are leading the transformation . By incorporating Kotter ’ s 8-Step Change Model to ensure new capabilities are
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