GOVERNMENT OF WESTERN AUSTRALIA – DEPARTMENT OF FINANCE
ANDY WOOD , EXECUTIVE DIRECTOR – CORPORATE SERVICES AT THE DEPARTMENT OF FINANCE WESTERN AUSTRALIA , DISCUSSES THE DYNAMIC DIGITAL TRANSFORMATION JOURNEY THAT HAS IMPROVED PROCESSES , SERVICES AND OPERATIONAL EFFICIENCY
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T he Western Australian Government ’ s
Department of Finance has undergone an important period of innovation and change , driven by disruptive technologies and a people-first approach to both its customers and employees . Andy Wood , the Department ’ s Executive Director of Corporate Services , has led Finance ’ s transition to cloud-based operations and continues to encourage a focus on data analytics and the exciting possibilities afforded by AI and automated services . “ Adopting a digital approach is absolutely vital in everything ,” Wood says . “ With it , we can drive practical , cost-effective and quality outcomes across government , which will ultimately benefit the people of Western Australia .”
At the root of the Department ’ s digital transformation is its approach to vendor management - building a strong level of symbiosis between provider and customer . “ If you really want true success or innovation , you ’ ve got to treat them
MAY 2019