SAP
160 re-fill out forms with the same information because it ’ s already in the firm ’ s core records . “ We get data from every aspect of a person ’ s interactions with the system ,” Havercroft explains . “ The other beautiful thing is that , as part of SAP , we can also pull data from other applications and areas of your business .” This allows you to identify trends : for instance , you might historically see a notable spike in resignations in the first quarter that you want to remedy . However , the characteristic that excites Havercroft most isn ’ t what Success-
Factors can tell you about the past but what it can predict in the future . “ We can take historic data and see what will happen if you do the same thing going forward but , more importantly , we can also run scenarios .” In order to tackle the ever-growing data mountain , the firm sifts through data and zeroes in on delivering true business outcomes . “ The first thing I always ask my customers before we get to the analytics is : what questions do you want to answer ? This allows us to see what is irrelevant or quality data . It saves our customers
MAY 2019