that a large-scale , digital transformation would be needed to provide the digitally enabled care services that its customers would expect , now and in the future .
UnitingCare ran a competitive process and undertook competitive dialogue with shortlisted vendors to form a panel of delivery partners . Avanade ’ s engagement will give UnitingCare simplified financial management , providing a single source of truth for financial information . This will allow UCQ to become more efficient in resource usage , particularly in back-office functions such as procurement and shared costs . Transforming back-office technology will improve support services for people from all walks of life , including older people , people with disabilities , children , families and indigenous people .
A ccenture and Avanade are supporting UnitingCare Queensland ( UCQ ) on its journey to deliver safe , quality digital health and community services to its communities , clients and patients . UnitingCare provides skilled , evidence-based interventions for those facing adversity , and uses its reach and vision to confront injustice . UCQ is a leader in crisis response , the protection of vulnerable children , financial resilience and family wellbeing . They meet people where they are and walk alongside them to achieve positive change and growth . Across Queensland and Northern Territory , UnitingCare supports thousands of people living with a disability in redefining what ’ s possible in their lives .
UnitingCare recently launched its Digital and Technology panel to access high-quality technology capabilities to accelerate the organisation into the digital age . UnitingCare was facing industry disruption , change to consumer directed care and competition , and realised
Australians benefit from a fast-changing world where customer care expectations are shifting . Organisations need to be future-ready and adapt to changes in the digital age . They need to work in agile ways that continually improve processes and experiences . Customers prefer to stay connected at all times and at any location , meaning care organisations need to transform from paper-based workplaces to participate in a digitally connected ecosystem . Accenture and Avanade supports their clients end to end in their transformation journey , which helps clients connect their businesses with their customers digitally .
With nearly 5,000 combined resources in Australia between Accenture and Avanade , along with extensive offshore capabilities , we have the pool of talent and can provide targeted solutions that deliver on clients ’ digital and technology strategies .
At Accenture and Avanade , we value our clients and our people , and we deliver high performance while supporting local communities to build a better future .
CONTACT US » LEARN MORE »