Alex Twigg , Co-Founder & CIO , Judo Bank
strengthen . “ I find it so energizing to be able to just drive straight into writing loans with systems that are so logical and straightforward after years spent time wasting with outdated , clunky , illogical dinosaur era systems ,” claims Rebecca Evans , a career business banker passionate about making a tangible difference to her clients businesses .
Mr Twigg is aware of the reluctance of customers within his industry to use banking services . “ Banking is boring ,” he says candidly . “ Ironically , as an industry , we spend billions of dollars a year , trying to create the-best-way , for people to do something they ’ d rather avoid . It ’ s frustrating that as an industry we spend so much time and effort trying to make customers do what we want them to do , rather than actually trying to serve customers and helping them do what they want to do . That however is the result of the industrialization of our industry through cost-out pressures .”
In order to appeal more successfully to business owners , Judo aims to make the advanced technology it uses invisible . Mr Twigg argues that “ by making the technology a product of 143
EXECUTIVE PROFILE
Alex Twigg , Co-Founder & CIO , Judo Bank
Former UBank CEO , Eftpos Australia NED and Board Advisor to several Australian Fintechs , Fellow of FINSIA , ACID graduate , Alex was a global pioneer of technology innovation and is now a member of a very small club , being onto his 3rd successful start-up bank , Egg , UBank , and Judo Bank , an SME focused bank designed to blend the best of traditional relationship banking with the very best technology . anz . businesschief . com