TECHNOLOGY else still does it with a paper offer ,” says Calkin . “ You start looking at the things which you just expect to be there and work , and yet these people , who are our customers , we weren ’ t treating them with the same respect . We were saying , ‘ Well , if you want to come here , you ’ ll work it out . You ’ ve got to be smart enough to work it out to come here in the first place .’ As a consumer , if it ’ s that hard to consume something , you start thinking , ‘ is this the experience that I want to put myself through ? I should go and have an experience where they value me , they respect me and they ’ re going to treat me as a customer .”
Recognising that students demand technologies promoting convenience and accessibility , Calkin has worked alongside the students themselves . He received support from the Student Guild to build digital tools , such as the ability for students to locate friends on campus , receiving reminders around key events and information regarding assignments . Partnering with Involvio has also seen students gain access to 223
EXECUTIVE PROFILE
Warwick Calkin was appointed Chief Digital & Information Officer for the UWA in 2017 . Warwick has over 30 years ’ experience in IT . Prior to working in the Higher Education sector , Warwick worked in Senior IT leadership roles in a number of industry verticals such as Mining , ( CIO of South32 , CIO of BHP Potash , CIO of BHP Diamonds ) Telecommunications ( General Manager of Platform Services for Telstra ), as well as roles in Utilities , Software Development , and Wagering & amp ; Gaming . Warwick has worked in more than 20 other countries around the world including New Zealand , Australia , the Netherlands and Canada . He is a member of the Australian Institute of Company Directors and is a Non-Executive Director of a Not-for-Profit organisation , Carers WA .
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