“ You ’ re working with people who want to make a difference , and we try to do everything for everyone ”

Shane Riddle CIO , National Heart Foundation of Australia

focused on “ keeping the lights on ,” Riddle ’ s role evolved in the same way the CIO remit has across all industries : to create an organisation enabled by IT . With traditional elements such as the service desk and security functions outsourced , Riddle and his team now focus on ensuring the entire business meets its yearly objectives – through technology .

Moving technology to a strategic function within the Heart Foundation meant the IT team to undergo a reorganisation which reflected what was going on within the business as a whole . The

MARCH 2019