SUPPLY CHAIN
173 sations will need to understand the value of technology , how to use it and to actually innovate .”
Although technology has grown “ in leaps and bounds ” and accelerated the transformation of businesses globally , he adds the group ’ s integrated , passionate workforce and client-led focus is its biggest asset . Blending technology , creativity and training has therefore seen the business build a new application which has fully digitised the seafarer experience across their 500 vessels , even before they have joined . Accessible through Android and Apple stores , the new app has led seafarers to join the business quicker and make an immediate difference , boosting engagement and seafarer retention levels in the process .
“ We can scan a seafarer ’ s passport which is then sent back promptly ,” Banga says . “ Previously , it was a fully manual process , so this has reduced delays in the process . Through the app , users can submit their application , which provides two options : a quick application and a full application . The quick application is where you can apply straight away with minimal
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