FUTURE PLANS
TECHNOLOGY
147 going to be successful , no matter how hard you try .”
FUTURE PLANS
With sustainability at the forefront of MLC Life Insurance ’ s strategy , Girn believes it ’ s important to stay relevant to customers and respond to their demands on a consistent basis . “ We have to ensure we ’ re not just effective when dealing with customers , but efficient internally as well because we need to make sure we ’ re going to be around for a long time . Our purpose is ‘ a promise for life ’, and considering we ’ ve been in operation since 1886 , we want to stay around for a long time to come . It ’ s sustainability in a financial sense , but it ’ s also vital for us to stay relevant to the community . We ’ re trying to become more sustainable in offering propositions like health and wellbeing when customers are considering life insurance ,” explains Girn . “ If my life insurer can tell me that I ’ m eating the wrong things or not exercising enough ,
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